A 99.9% Server Uptime
We’ve built our cloud hosting system using dependable hardware components and significantly modified software. Our admins have installed a tweaked version of Security–Enhanced Linux on our machines to ensure utmost protection and reliability. We have set up a number of DoS prevention appliances coupled with very powerful firewalls to make sure our network is impregnable and secure.
All our Linux cloud packages plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you select, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you wish to supply an enterprise–class web hosting service, you can hardly lean on the default network configuration in a datacenter. We’ve built our own custom network in order to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And because of this, irrespective of which data centers you opt for: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned cash at risk, you can’t feel really secure. This is the reason why, with all our cloud hosting plans our company offers a 30–day money–back guarantee. If you don’t feel pleased with our hosting service or if you want to use an even more powerful web hosting solution, like a Linux VPS packages or a Linux dedicated servers hosting packages – you’ll get your money back in full, without any concealed costs or return taxes.
24/7 Technical Support
In the event that you operate a web hosting company, your support engineers are of principal importance. This is the reason why we have cautiously chosen a very knowledgeable group of techs, each with many years of expertise behind his back. With their help, we offer 24x7 support with each of our hosting plans.
And not only that, our company offers a 1–hour response time guarantee. All customer service inquiries are replied to in less than one hour and our average support ticket response time is well under 20 minutes!